Privacy Policy

Privacy Policy – Haiyi Hotels

ADVISORY 6/21/2017 - Beginning July 1, 2017, all new reservations will be subject to applicable taxes of 16.445% per room, per night, plus an Urban Fee/Service Charge of $17.40 USD inclusive of tax, per room, per night. (Does not apply to Best Western Plus Americania Hotel)

Haiyi Hotels (referred to herein as "Haiyi Hotels," "we," and "us") is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose Guest Data (as defined below). This Privacy Policy (the "Policy") describes our practices in connection with Guest Data that we collect through our websites (collectively, the "Site") and by other means. We will only use your Guest Data in a manner that is consistent with this Policy.

This Policy does not address the collection, use or disclosure of information by all third parties.

By providing your Guest Data to Haiyi Hotels, you agree to the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not provide any Guest Data to Haiyi Hotels through our Site or otherwise. We reserve the right to change this Policy without prior notice. Any changes to our Policy will become effective upon our posting of the revised Policy on the Site. Use of the Site following such changes constitutes your acceptance of the revised Policy then in effect.


Guest Data is information that identifies you as an individual. Haiyi Hotels collects Guest Data to fulfill reservation or information requests; complete internal business operations, including communications; and to comply with legal and regulatory requirements or demands.


  • Affiliate Organizations & Third Parties. We may also share your Guest Data with Affiliate Organizations and other third parties for purposes described in this Policy.
  • Third Party Service Providers. Haiyi Hotels relies on numerous third party service providers to provide certain products and services on our behalf and we may share your Guest Data for the purpose of enabling these third parties to provide services you have requested or as otherwise necessary for the ongoing operation of Haiyi Hotels.
  • Booking Engine Company. We may provide Guest Data to TravelClick, a third party booking engine company, for the purpose of processing your reservation. Haiyi Hotels does not manage or control TravelClick. Any Guest Data provided to TravelClick will be consistent with TravelClick’s privacy policy (
  • Assignment. In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Haiyi Hotels, we may transfer any and all information that we collect pursuant to this Policy.
  • Social Networking Forums. Haiyi Hotels may make available through the Site services to which you are able to post information and materials. Please note that any information you disclose through such services becomes public information, and may be available to visitors to the Site and to the general public. We urge you to exercise discretion and caution when deciding to disclose your Guest Data, or any other information, on the Site. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY GUEST DATA THAT YOU VOLUNTARILY DISCLOSE THROUGH SUCH SERVICES.
  • Law Enforcement; Emergencies; Compliance. We may use and/or disclose your Guest Data (i) when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may be causing injury to you, Haiyi Hotels or others; (ii) when we believe law or regulation (including laws and regulations outside your country of residence) requires it; (iii) as mandated by subpoena, court order, or legal process; (iv) to establish or exercise our legal rights, defend against legal claims or protect our operations; (v) to protect the rights, privacy, safety or property of Haiyi Hotels, you or others; and (vi) to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Haiyi Hotels terms of use, or as otherwise required or permitted by law.


The Site may contain links to third party web sites. These linked sites are not under Haiyi Hotels control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site by Haiyi Hotels.


Haiyi Hotels believes that we have implemented security measures that provide reasonable precautions against the unauthorized access, disclosure, alteration or destruction of Guest Data. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us credit card information or sensitive Information through e-mail or any undesignated area (such as, for example, submission of your credit card number in a "comment" field). If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting our Reservations Department ( or as set forth below in this Policy (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).


We take reasonable steps to ensure that the Guest Data we use is accurate, complete and current to the extent necessary for the purposes for which we use the Guest Data. We make a good faith effort to allow you the right to access and request that erroneous or inaccurate Guest Data that is held by us be rectified. Haiyi Hotels may allow you to review certain Guest Data through the Site or through other online means. Information about the availability of online means for reviewing your Guest Data is generally available at the Site or on the printed materials where such type of Guest Data was first submitted. You may also review your Guest Data by contacting us through the Reservations Department or as noted below. Haiyi Hotels will make all corrections and/or deletions of erroneous Guest Data brought to its attention within a reasonable time period and as required by applicable data privacy regulations. We may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed therefrom. Finally, we are not responsible for removing or suppressing information from the databases of third parties with whom we have already shared your Guest Data, or for limiting their use of your Guest Data.


Haiyi Hotels only collects the personal information that it believes is necessary to perform the services that you seek from Haiyi Hotels and to comply with its obligations as otherwise outline in this Policy. We will keep your Guest Data only as long as we need it for the purposes for which we collected it, or as permitted by law.


The Site is not directed to individuals under the age of thirteen (13), and we request that such individuals do not provide Guest Data through the Site.


Haiyi Hotels does not represent or warrant that the Site or any part thereof is appropriate or available for use in any particular jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Site's availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By submitting any Guest Data to us, you consent to the transfer of Guest Data to other countries, which may provide a different level of data security than in your country of residence.


If you have any questions regarding this Policy, please contact us by e-mail at or please write to the following address:

Haiyi Hotels Corporate Office
121 7th Street
San Francisco, CA 94103
Attn: Regional General Manager

Please note that e-mail communications will not necessarily be secure; accordingly, you should not include credit card information or sensitive information in your e-mail correspondence to us.

Haiyi Hotels

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